Privacy policy

This Privacy Policy explains how H2D2 (“we”, “us”, “our”) collects, uses, and protects your information when you visit or make a purchase from our website.

Information We Collect When you place an order or interact with our website, we may collect:

  • Personal details: name, email address, phone number, and shipping/billing address.
  • Order information: products purchased, order value, and transaction details.
  • Payment information: processed securely through our third-party payment gateway. We do not store your full card or banking details on our servers.
  • Technical data: IP address, browser type, device information, and browsing activity collected through cookies and similar technologies.

How We Use Your Information We use your information to:

  • Process, fulfil, and deliver your orders.
  • Communicate order updates, shipping notifications, and support responses.
  • Handle exchange and damaged-product requests.
  • Improve our website, products, and customer experience.
  • Send marketing communications where you have opted in. You may opt out at any time.

Sharing of Information
We do not sell or rent your personal information. We share it only with trusted third parties who help us operate our business, including:

  • Courier and logistics partners, to deliver your orders.
  • Payment gateways, to process transactions securely.
  • Service providers who support our website and communications.

We may also disclose information where required by law or to protect our legal rights.
Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can manage or disable cookies through your browser settings, though some features of the site may not function properly as a result.

Data Security
We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights
You may request to access, correct, or delete your personal information by contacting us. We will respond in accordance with applicable law.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us
For any questions about this Privacy Policy or your personal data, contact us at info@h2d2.in or WhatsApp us on +919987717217.